Warwick Wakefield

Director of Customer Experience

As our Director of Customer Experience, Warwick is responsible for all Sales and Marketing functions and the entire customer interface. Formerly our in-house Development Chef, Warwick has helped make the Flexeserve customer experience what it is today. He brings with him an extensive knowledge of food types, packaging materials, consumer demands and a strong understanding of operational challenges – ensuring you receive a comprehensive service.

My favourite Flexeserve hot food-to-go:

Teriyaki salmon with wild mushrooms and sticky rice

Kristian Ward

EMEA Key Account Manager

As EMEA Key Account Manager at Flexeserve, Kristian is responsible for managing key customer accounts in Europe, the Middle East and Africa. With his extensive experience in operations, Kristian is also well placed to support our network of distributors within this region.

My favourite Flexeserve hot food-to-go:

Chicken katsu curry

Dirk Wissmann

Operational Support & Development Manager

Dirk collaborates with and assists our customers in improving their operational processes. Before his role at Flexeserve, Dirk had worked at the pioneers of grab and go, Pret A Manger, for 23 years. In that time, Dirk progressed from his role within the New Shop Openings team to Senior Equipment Manager and was fundamental in the evolution of Pret’s hot food operation.

My favourite Flexeserve hot food-to-go:

Pineapple pizza

Holly Francis

Head of Customer Development

As Head of Customer Development, Holly is responsible for developing new and existing business in the UK, as well as identifying new routes to market. With over 15 years of sales experience in the foodservice industry, Holly is highly effective at nurturing customer relationships and providing each customer with the right equipment.

My favourite Flexeserve hot food-to-go:

Loaded dirty fries

Barbara Culwick

Export Sales Executive

Barbara supports our export function and our international distributors by managing requirements, shipments and documentation. Barbara ensures that your experience as an international Flexeserve distributor or customer runs as smoothly as possible. This includes handling the full range of export documentation, including commercial invoices, shipping notes and certificates of origin, as well as managing customs clearance.

My favourite Flexeserve hot food-to-go:

Macaroni cheese with hock ham

Full support from our international distributor and rep network

Joining us at HostMilano were many of our expanding team of experts and distributors from around the world, including:

• Meris Food Equipment of Australia
• Pentagast, our newly appointed distributor for the DACH region
• Equip’d, our sole distributor for Canada

For our full list of international partners, click here.